Effective Date:  August 29, 2025 

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At Vault REI customer satisfaction is important to us. Please review our refund policy below:

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Physical Products

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• Returns: You may request a return within 14 days of delivery. Items must be unused, in original packaging, and in the same condition you received them.

• Refunds: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5–10 business days.

• Non-Returnable Items: Gift cards, downloadable software, and perishable goods are not eligible for return.

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Digital Products & Services

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• All digital downloads, online courses, and consulting services are non-refundable once delivered or accessed.

• If you experience technical issues accessing your purchase, please contact us at [Your Contact Email] and we will assist in resolving the issue.

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Exchanges

 

We only replace items if they are defective or damaged upon arrival. If you need to exchange an item, contact us at [Your Contact Email] within 7 days of receiving your order.

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Shipping Returns

 

To return your product, you should mail it to:
[Your Business Address]
You will be responsible for paying shipping costs for returned items unless the return is due to our error.

Contact

 

If you have any questions about our Refund Policy, please contact us:
Email: acq.dispo.rep@gmail.com
Phone: 860-281-7836